Ecommerce's rapid growth over the past few years has been accelerted even further by COVID.
With the incorporation of new technologies such as mobile, voice search and AI, as well as increasing customer trust in the process of buying online, the trend seems unstoppable. With sales projected to increase from $1.4tn in 2014 to in $4.5tn 2021 it looks like the changes to our habits prompted by COVID will be long lasting.
Here are 10 key ecommerce trends you need to know about in 2020.
Source: Oberlo